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OHQ's records are adequate evidence of a fee that is payable unless they are shown to be inaccurate. Consumer will utilize its affordable endeavours to inform OHQ of any type of billing dispute within fourteen (14) days of receipt of a billing, adhering to the process described in Section 15. If Customer conflicts an invoice, the billing should remain to be paid promptly nevertheless OHQ will attribute or refund Client if it is later reasonably determined by OHQ or pursuant to the conflict resolution procedure outlined in Area 15 that the billing was inaccurate and the Client is qualified to a credit scores or reimbursement.

Such modifications may include, without limitation, adjustments for the Registration Fees or Usage Costs for OHQ Paid Services, changes to the use allocations included in the Pricing Plans, and discontinuation of Rates Plans. (a) Each such alteration will certainly work after sensible development composed notification is given to Customer (as an example, by being uploaded to the OHQ Web Site), other than that any such revision that affects a Selected Paid Solution will relate to Client starting at the commencement of a Paid Solution Term starting no much less than thirty (30) days from the day which OHQ provides notification of such modification to Customer according to Area 16.8.

If Consumer does not end its use of any kind of afflicted Selected Paid Service before the efficient date of such revision, Consumer will certainly be regarded to have concurred to such revision relative to such Selected Paid Service. (b) If a Prices Strategy picked by Customer is discontinued, OHQ will certainly provide Client with sensible advance notification of no much less than thirty (30) days and Client will be offered the choice of choosing a brand-new Pricing Strategy from then-current prices strategies offered by OHQ.

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For evasion of doubt, this paragraph does not apply to modifications to the Price List, which are resolved in Area 7 (virtual assistant phone answering service).1. Consumer stands for that all information supplied by Consumer and its callers to OHQ (including, without restriction, all call details and info relating to Consumer's Credit scores Card) is accurate, updated and total at the time it is given to OHQ

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Customer needs to at all times follow all legislations, laws, requirements and codes suitable about its usage of OHQ Offerings and the Customer's supply of its services and product to its callers. Customer will not make use of any kind of OHQ Offerings to participate in, or to urge or aid others to participate in, any illegal or fraudulent tasks.

If a brand-new Paid Solution Term starts earlier than 3 (3) days after such e-mail is sent out, Customer will sustain the appropriate Membership Fee for the brand-new Paid Service Term (the ""). The effective date of such discontinuation will be either (i) the Asked For Termination Date, or needs to Consumer not state a Requested Termination Day, (ii) the last day of the Final Paid Solution Term.

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Where Consumer terminates according to this Section 10.1(b): (i). The Subscription Fees that have actually been pre-paid will be retained and the OHQ Offerings offered to Customer till the last day of the Final Paid Service Term (subject to reinstatement fees under clause 10.3(e)) and the extra equilibrium of the Prepaid Use Credit rating will be preserved by OHQ for future usage by Customer if Client makes a decision to re-instate or otherwise re-commence the OHQ Solution pursuant to Section 10.3(e); or (ii).

(b) Complying with termination of any type of OHQ Service, OHQ will certainly not be liable whatsoever for addressing telephone calls, taking or supplying messages, or doing any various other activities about such OHQ Service. (c) Upon termination of all OHQ Solutions, OHQ may terminate Client's Account and Consumer's access to the Account.

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(e) Adhering to discontinuation of any OHQ Services, OHQ will have no commitment to reinstate or otherwise recommence such OHQ Providers. If OHQ elects (in its discernment) to restore or otherwise recommence an ended OHQ Solutions, OHQ may call for that Customer pay a reinstatement charge of $30 (to cover OHQ's practical prices in refining the reinstatement) Details accumulated by OHQ from Client and its customers may be utilized, divulged and shared by OHQ according to OHQ's personal privacy plan as offered on the OHQ Site ("") and as may be amended periodically.

The Controller thus designates the Cpu relative to handling activities carried out during the provision of receptionist services. OHQ and Client acknowledge and concur that the Processor undergoes the following responsibilities: The Processor will abide by the relevant Data Protection Regulations and need to: (a) only act on the created guidelines of the Controller and make certain those acting under their authority do the exact same; (b) make certain that people refining the data are subject to an obligation of self-confidence; (c) use its finest endeavours to guard and protect all personal data from unsanctioned or unlawful handling, including (but not limited to) accidental loss, devastation or damages; (d) make certain that all processing satisfies the demands of the GDPR and relevant Data Defense Regulation; (e) guarantee that where a Sub-Processor is made use of, they: just involve a Sub-Processor with the previous authorization of the Controller; notify the Controller of any type of designated changes worrying Sub-Processors; they implement a created contract including the same data security commitments as set out in these Terms; comprehend that any failure on the part of the Sub-processor to abide by the Data Defense Rule, the Cpu stays totally reliant the Controller for the performance of the Sub-Processor's commitments; and aid the Controller in providing subject access and permitting data based on exercise their legal rights under the Data Protection Regulations.

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The Controller will perform sufficient and proper onboarding and due diligence look for all Processors, with a full evaluation of the required Information Protection Legislation demands. The Controller will confirm that the Cpu has sufficient and documented processes for data breaches, information retention and information transfers in position. The Controller shall acquire proof from the Processor as to the: (a) verification and integrity of the staff members used by the Processor; (b) any certificates, certifications and policies as referred to in the onboarding procedure; (c) technical and functional steps utilized in securing the Personal Information; and (d) procedures in position for enabling information subjects to exercise their legal rights, consisting of (however not limited to), subject accessibility requests, erasure & correction procedures and restriction of processing measures.