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OHQ's documents suffice proof of a charge that is payable unless they are revealed to be wrong. Consumer will utilize its affordable endeavours to notify OHQ of any kind of invoice conflict within fourteen (14) days of invoice of an invoice, adhering to the process described in Area 15. If Consumer disputes an invoice, the billing must continue to be paid on time nonetheless OHQ will attribute or refund Customer if it is later on reasonably identified by OHQ or pursuant to the dispute resolution process detailed in Area 15 that the invoice was inaccurate and the Client is qualified to a credit history or reimbursement.
Such modifications may consist of, without limitation, adjustments to the quantities of the Subscription Costs or Use Costs for OHQ Paid Solutions, adjustments to the use allocations consisted of in the Pricing Plans, and discontinuation of Prices Plans. (a) Each such modification will work after practical advance created notification is given to Consumer (for instance, by being published to the OHQ Site), other than that any type of such alteration that influences a Selected Paid Service will put on Client beginning at the start of a Paid Solution Term starting no much less than thirty (30) days from the date which OHQ provides notification of such modification to Consumer based on Area 16.8.
If Client does not end its usage of any kind of afflicted Selected Paid Service prior to the effective date of such revision, Customer will certainly be deemed to have actually consented to such modification with respect to such Selected Paid Solution. (b) If a Prices Strategy chosen by Customer is ceased, OHQ will supply Customer with practical advance notification of no less than thirty (30) days and Customer will certainly be given the option of choosing a brand-new Rates Plan from then-current prices plans provided by OHQ.
For avoidance of question, this paragraph does not relate to changes to the Catalog, which are addressed in Area 7 (ai receptionist).1. Client stands for that all details provided by Consumer and its callers to OHQ (consisting of, without restriction, all call info and info concerning Client's Charge card) is exact, current and total at the time it is given to OHQ
Consumer must whatsoever times comply with all legislations, regulations, requirements and codes applicable about its usage of OHQ Offerings and the Client's supply of its product or services to its callers. Consumer will not utilize any OHQ Offerings to take part in, or to urge or assist others to participate in, any kind of prohibited or deceitful activities.
If a new Paid Solution Term begins earlier than 3 (3) days after such email is sent out, Client will incur the suitable Subscription Fee for the new Paid Service Term (the ""). The efficient date of such discontinuation will be either (i) the Asked For Termination Date, or needs to Consumer not specify a Requested Discontinuation Day, (ii) the last day of the Last Paid Service Term.
Where Customer terminates according to this Area 10.1(b): (i). The Subscription Costs that have actually been pre-paid will be kept and the OHQ Offerings available to Client till the last day of the Last Paid Solution Term (subject to reinstatement fees under clause 10.3(e)) and the extra balance of the Prepaid Usage Credit rating will certainly be kept by OHQ for future usage by Consumer if Client decides to re-instate or otherwise re-commence the OHQ Solution pursuant to Section 10.3(e); or (ii).
(b) Adhering to termination of any OHQ Service, OHQ will not be accountable in any kind of means for responding to telephone calls, taking or supplying messages, or doing any kind of various other activities about such OHQ Service. (c) Upon discontinuation of all OHQ Solutions, OHQ may end Customer's Account and Consumer's accessibility to the Account.
(e) Complying with termination of any kind of OHQ Services, OHQ will certainly have no responsibility to restore or otherwise recommence such OHQ Services. If OHQ chooses (in its discretion) to renew or otherwise recommence an ended OHQ Providers, OHQ may call for that Customer pay a reinstatement charge of $30 (to cover OHQ's reasonable expenses in refining the reinstatement) Info gathered by OHQ from Client and its customers may be made use of, revealed and shared by OHQ based on OHQ's privacy policy as offered on the OHQ Web Site ("") and as might be modified periodically.
The Controller hereby designates the Cpu relative to processing tasks carried out throughout the arrangement of receptionist services. OHQ and Customer acknowledge and agree that the Cpu undergoes the following responsibilities: The Processor shall follow the relevant Information Defense Laws and must: (a) just act on the composed directions of the Controller and ensure those acting under their authority do the very same; (b) make sure that individuals refining the information go through a responsibility of confidence; (c) use its ideal endeavours to protect and shield all individual data from unsanctioned or illegal handling, including (yet not restricted to) unintentional loss, destruction or damage; (d) guarantee that all processing satisfies the demands of the GDPR and associated Data Defense Laws; (e) make sure that where a Sub-Processor is used, they: just involve a Sub-Processor with the previous authorization of the Controller; inform the Controller of any type of designated modifications worrying Sub-Processors; they carry out a written agreement consisting of the exact same information security obligations as established out in these Terms; understand that any type of failing for the Sub-processor to adhere to the Data Security Regulation, the Cpu continues to be completely liable to the Controller for the efficiency of the Sub-Processor's responsibilities; and help the Controller in providing subject gain access to and allowing data subjects to exercise their rights under the Data Protection Regulations.
The Controller will execute appropriate and appropriate onboarding and due persistance look for all Cpus, with a complete analysis of the mandatory Data Defense Legislation needs. The Controller shall confirm that the Cpu has appropriate and recorded processes for data breaches, information retention and information transfers in position. The Controller will get proof from the Processor regarding the: (a) confirmation and integrity of the workers made use of by the Cpu; (b) any type of certifications, certifications and policies as described in the onboarding process; (c) technical and operational actions utilized in securing the Personal Information; and (d) treatments in place for allowing information based on exercise their civil liberties, consisting of (but not restricted to), subject accessibility requests, erasure & correction procedures and constraint of handling measures.
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